CONTACT US: admin@mondialk.com
 

Guarantees

Delivery

If something you ordered hasn't arrived for any reasons, we will resend free of charges. 

4 exceptions : 

Error in the delivery address field, including the use of a pseudonym as name or a different name on the mailbox

The address is hotel room, a student residence, a school, an embassy.

- The user has been warned by the postal service but did not pick up his parcel at the postal office

- The tracking shows that the parcel was received


Returns

How do I return my order?

If it’s not a fit, you have 30 days from the delivery date. to return your undamaged and unused items.

Thanks to reach us by email at admin(at)mondialk.com for the return address.
*In the unlikely event that an item is returned to us in an damaged condition, we may have to send it back to you. This does not affect your statutory rights. We consider an item unused  where it is missing no more than 2 standards daily doses.


Price

We will match a vendor's regular price (EU sellers to EU address; US sellers to US address). Simply Contact Us and we will give you a coupon to match their price for the same product. We try to have the LOWEST regular prices. There are no extra fees at Mondialk, unless you choose faster shipping, so we match our competitors with their FINAL total, such as tax and shipping which some competitors add near the end of the checkout process.


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